Shipping Policy

Usually, we ship orders within 40 minutes from the time order was placed. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 1 hour, will be intimated to the customer. Once the order is shipped we inform customer with the tracking details. You can track all orders from Foodoyes!

Shipping Charges

All prices are inclusive of GST & Delivery is charged extra. it shall be shown at the time of checkout and consumers will know about this before making payments.

Packaging & Handling Charges

Packing & handling is done by the concern hotel.

Returns

In case of complaints regarding products that come with quality assurance from manufacturers, please refer the issue to the concerned brand manufacturer mentioned on the package or let us know & we’ll help you regarding the same. For Restaurant Owner in case of payment did by mistake or in case of any payment related issues from Google Play Store or App Store, Foodoyes are not entitled to refund any amount. If it’s very crucial and any genuine problem is seen in our system than we can look into it and resolve the issue or issue refund. For Customer of Restaurant in case of payment did by mistake or in case of any payment related issues for food ordered with Foodoyes, we are not entitled to refund any amount. Restaurant Owner will be responsible for issue refund to customer for placed order in any case. We can only offer returns if a package was damaged during the shipping process or if the products are spoiled. In this case, please provide clear photos at support@foodoyes.com.