Usually, we ship orders within 40 minutes from the time order was placed. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 1 hour, will be intimated to the customer. Once the order is shipped we inform customer with the tracking details. You can track all orders from Foodoyes!

All prices are inclusive of GST & Delivery is charged extra. it shall be shown at the time of checkout and consumers will know about this before making payments.

Packing & handling is done by the concern hotel.

In case of complaints regarding products that come with quality assurance from manufacturers, please refer the issue to the concerned brand manufacturer mentioned on the package or let us know & we’ll help you regarding the same. For Restaurant Owner in case of payment did by mistake or in case of any payment related issues from Google Play Store or App Store, Foodoyes are not entitled to refund any amount. If it’s very crucial and any genuine problem is seen in our system than we can look into it and resolve the issue or issue refund. For Customer of Restaurant in case of payment did by mistake or in case of any payment related issues for food ordered with Foodoyes, we are not entitled to refund any amount. Restaurant Owner will be responsible for issue refund to customer for placed order in any case. We can only offer returns if a package was damaged during the shipping process or if the products are spoiled. In this case, please provide clear photos at support@foodoyes.com.

Foodoyes collaborates with trusted delivery partners, namely Porter and Quikr, to ensure the seamless delivery of your orders. It's important to understand that while we facilitate the delivery process, any issues or inconveniences that may arise during the delivery are the responsibility of our partner delivery companies.
As a food aggregator, Foodoyes is dedicated to connecting you with a diverse selection of restaurants and cuisines, simplifying the process of ordering food. However, the actual execution of the delivery, including timing, condition of the order upon arrival, and any related matters, falls under the jurisdiction of our delivery partners.
We recommend that you contact our customer support if you encounter any delivery-related concerns, as we're committed to assisting you and addressing any issues that may arise. Our focus remains on providing you with a convenient and enjoyable food ordering experience, while ensuring that the delivery aspect is managed by our trusted partners.